Polly Claire's
6178 Adamson Circle, Chattanooga TN 37416
$
English
Top 10
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Editor's Pick
Special Offer
Private Room
Step away from the busyness of life and relax while our attentive staff serves you in royal fashion. Whether you are here for tea, your event, or to browse our china shop, nowhere else in the Scenic City offers a more historic setting than dining in our 164-year-old beloved nationally registered Dent Plantation home. Find tranquillity and enjoyment in spacious rooms with 14-foot elevated walls and ceiling to floor windows in private gathering rooms for intimate lunches or our four-course full afternoon tea service. Open daily, Polly Claire’s strives to accommodate every schedule. Polly Claire’s has dedicated staff to serve you and make your daily experience or once in a lifetime occasion unforgettable.
Reservations
Booking Notes:
Thank you for using our online reservation system! Guests who make a reservation allow our staff to be prepared to make your visit an unforgettable experience.
Business Info
- Address: 6178 Adamson Circle, Chattanooga TN 37416
- Cross Street: Bonny Oaks
- Cuisine: American | Continental | Desserts | English | European | International | Seafood | Steak |
- Cost: | Very Inexpensive
- Category: Fine Dining
- Star Rating:
- Reservations: Recommended
- Dress Code: Casual
- Meals Served: Brunch | Lunch | Dinner |
- Parking: Street | Public Lot |
- Payment Options: VISA | Amex | MasterCard | Discover | Cash |
- Corkage Fee: N/A
- Website: https://www.pollyclaires.com/
- Phone: (423) 521-4832
- Features: Organic Ingredients, Private Room, Takeout Available, Wheelchair Access, Lounge / Bar, Healthy Options, Tea Service, Farm-to-table,
- Occasion: Child Friendly, Romantic Dining, Dining Alone, Business Dining, Meet for a Drink, Quiet Conversation, Special Occasion, Vegetarian, Trendy / Hip, Celebrity Spotting,
Photos
Business Hours
Reservations Available
- Monday
- Lunch - Dining Room 1 11 a.m. - 3 p.m.
- Tuesday
- Lunch - Dining Room 1 11 a.m. - 3 p.m.
- Wednesday
- Lunch - Dining Room 1 11 a.m. - 3 p.m.
- Thursday
- Lunch - Dining Room 1 11 a.m. - 3 p.m.
- Friday
- Lunch - Dining Room 1 11 a.m. - 3 p.m.
- Saturday
- Lunch - Dining Room 1 11 a.m. - 4 p.m.
- Sunday
- Closed - Dining Room 1
F.A.Q.s
Frequently Asked Questions- DO I NEED A RESERVATION?
- We always emphasize making a reservation. The restaurant gets to maximum capacity many days! Our online reservation system is just three quick clicks!
- IS THE AFTERNOON TEA EXPERIENCE SHARABLE?
- The Afternoon Tea experience is a three tiered tray with four courses designed for one. Offering many selections, each portion is bite sized. It begins with hot tea and scones. The tiered tray is four small appetizers, five finger sandwiches, and four miniature desserts. Should you share, each person would not be able to try each item. For example, the chilled shrimp cocktail is one piece of shrimp. The experience is a meal by itself for one.
- DO YOU HOST LARGE GROUPS FOR SPECIAL EVENTS LIKE SHOWERS, GRADUATIONS, ETC?
- We absolutely do host large groups! Our seven dining rooms offer exclusive spaces for your guests to be served and share special occasions.
- WHERE DO I PARK?
- We have a free surrounding parking lot next to the Dent House. Additionally, parking is available on the street around the front circle and on the lawn when overflow is necessary.
- WHAT SHOULD I WEAR?
- Anything you like! We've noticed guests dressing up and dressing down. Whatever your occasion, dress comfortably and be prepared to help yourself to any number of hats we have available to share.
- DO YOU HAVE VEGETARIAN AND GLUTEN FREE OPTIONS?
- Our menu is coded with V for vegetarian, and GF for Gluten Free options for your convenience.
- CAN WE BRING A CAKE?
- Absolutely! We simply ask for all outside baked goods to come from bakeries, knowing that the Department of Health maintains proper sanitation in those establishments. Cake cutting and serving on our china is $1 per guest. Additionally, we have hat cakes in three flavors available to serve up to 20 guests for $35.
- ARE YOU HANDICAPPED ACCESSIBLE?
- We are! We have a lift to the left of our back porch. Please call for assistance when you arrive and we will be standing at attention to help you operate the handicap lift at the rear entrance. 423.521.4TEA (4832)
- CAN WE BRING A BOTTLE OF WINE?
- Polly Claire's is fully licensed and offers a variety of wines by the bottle or glass, champagne, as well as cocktails. It is not necessary to bring your own bottle of wine.
- WAS THIS THE FORMER BONNY OAKS CHILDREN'S HOME?
- YES! It operated from 1895-1985. The Bonny Oaks Alumni have a FB page and association if you'd like to get in touch with someone who was raised here. Please notice the photos of the BOCH on our walls in the necessary rooms.
Customer Reviews & Ratings
4.75 out of 5 stars based on 1425 votes
- Overall: 10/10
- Food: 10/10
- Service: 10/10
- Ambience: 10/10
- Value: 6/10
Sep 21, 2020
Laurie S.
What a lovely experience. The decor, the service, the setting, the food ...all were beyond my expectations. Hats on for this wonderful place!
- Overall: 10/10
- Food: 10/10
- Service: 10/10
- Ambience: 10/10
- Value: 10/10
Aug 24, 2020
Patricia W.
This was my second visit to Polly Claire's. I love everything about the experience. I will be back!
- Overall: 10/10
- Food: 9/10
- Service: 10/10
- Ambience: 10/10
- Value: 8/10
Jan 18, 2021
Patty H.
This is the third time in a year and a half for my daughter and me to visit Polly Claire’s, and we had a very good time. We have been there once with just the two of us, once with four of us, and this time with six of us.
MINUSES:
The food is a bit pricey for what you get, but it is still one of our several favorite places for a special outing. Unfortunately, we can’t go very often.
PLUSSES:
We love the overall experience and the ambiance.
Your servers have been wonderful: Polite, friendly, helpful, informative.
We like the laid back atmosphere and the un-crowdedness.
The best thing you have is the lobster bisque.
- Overall: 10/10
- Food: 10/10
- Service: 10/10
- Ambience: 10/10
- Value: 10/10
Jun 28, 2020
Andy W.
We were celebrating our anniversary and Polly Claire's made it a wonderful experience. The food and atmosphere was truly memorable. We will be back!
- Overall: 10/10
- Food: 10/10
- Service: 10/10
- Ambience: 10/10
- Value: 10/10
Sep 22, 2020
Tiphanie G.
I wish there was some flexibility with the afternoon tea. There are several items I don’t like and that has kept me from ordering it. If there was some flexibility in items, them I would be much more likely to order it.
- Overall: 10/10
- Food: 10/10
- Service: 1/10
- Ambience: 10/10
- Value: 10/10
Mar 04, 2021
Jessica M.
This place was amazing! Down to the cute decorations, amazing tea and food, but most importantly, the staff. My server was patient, walked me through how everything worked and gave me recommendations on the teas I might enjoy based on what I was telling her. I'm visiting out of state, so you can bet I've got to squeeze in another visit before I have to leave!
- Overall: 7/10
- Food: 10/10
- Service: 5/10
- Ambience: 10/10
- Value: 6/10
Feb 09, 2022
Kim K.
Loved our time there but 30 min til ordering seemed excessive. Food was wonderful, a proper tea!
- Overall: 6/10
- Food: 10/10
- Service: 10/10
- Ambience: 6/10
- Value: 10/10
Jun 01, 2021
Amanda H.
We have only been to Polly Claire’s twice. The first experience was amazing. It was last Summer, just as COVID restrictions were being lifted. Even though we didn’t have hats, my daughter and I enjoyed a full team room (tables spaced apart).
This time, I tried to book online 3 times, called twice before Mother’s Day and for the weekend after, and it showed no availability. When I called, the person who returned my voicemail said those had been very busy weekends and was told the online reservation system would help me determine if vacancies were available. So I then made a reservation online for two weekends ahead. I checked back later, one day before the reservation to see if any other times were available (our plans that day had been changed) only to find that EVERY other time slot showed no availability. Going on the advice I had been given by the staff who returned my voicemail earlier, we decided to keep our original reservation and make arrangements to accommodate. When we arrived, the dining areas were almost completely vacant and remained that way for the entire meal. We were there for almost an hour and a half, I believe. We were also seated in a (darker) corner over an AC VENT, while much prettier, brighter seats next to sunny windows were available. That wasn’t a huge deal. We figured we were one of the first to arrive and that those other sunnier tables would soon be occupied, but during our whole meal, they remained empty as well as our dining room with the exception of one gentleman eating alone in the corner. The combination of the empty, silent dining area, darker corner and AC vent and two 8 year old girls just didn’t add up to an enjoyable experience. Everyone was very friendly, the food was timely and delicious. I just wonder why it was not possible to find a later available reservation online when on the day we were there, we only saw two other customers arrive during our meal, and also why we were seated in a dark corner… it was just odd.
- Overall: 10/10
- Food: 10/10
- Service: 10/10
- Ambience: 10/10
- Value: 10/10
Nov 26, 2021
Shea Y.
Thank you for a lovely time.
- Overall: 10/10
- Food: 10/10
- Service: 10/10
- Ambience: 10/10
- Value: 10/10
Feb 16, 2022
Mary Ellen V.
Polly Claire's is one of my favorite spots to spend time with my husband and friends. I love tea and they have a great selection. I love the atmosphere, the decor and the staff. Everything makes for a memorable visit. And, of course, the food, especially Afternoon Tea, is great too. Highly recommend this spot for any occasion.
- Overall: 10/10
- Food: 10/10
- Service: 10/10
- Ambience: 10/10
- Value: 10/10
Jul 31, 2020
Kay A.
Our favorite tearoom in Chattanooga.
- Overall: 10/10
- Food: 10/10
- Service: 10/10
- Ambience: 10/10
- Value: 10/10
Feb 23, 2022
Joan R.
Wonderful tea room. Great food and atmosphere.
- Overall: 10/10
- Food: 10/10
- Service: 10/10
- Ambience: 10/10
- Value: 10/10
Dec 02, 2020
Marie M.
We had a wonderful time, my daughter in law felt spoiled & special, so a very successful shower!
- Overall: 9/10
- Food: 9/10
- Service: 9/10
- Ambience: 10/10
- Value: 10/10
Apr 19, 2021
Caitlan C.
We absolutely loved our experience at Polly Claire’s and cannot wait to come back!
- Overall: 10/10
- Food: 10/10
- Service: 9/10
- Ambience: 10/10
- Value: 10/10
Nov 07, 2020
Mary S.
I very much enjoyed Polly Claires. It reminded me of high tea at the Savoy, but with nicer service. Everything was lovely, from the ambiance to the waitstaff to the scrumptious delights we were served.
- Overall: 10/10
- Food: 10/10
- Service: 10/10
- Ambience: 10/10
- Value: 10/10
Jul 23, 2020
Anne Marie E.
First time here. My parents were visiting from out of town. A very fun experience and a great place to catch up.
- Overall: 10/10
- Food: 10/10
- Service: 10/10
- Ambience: 10/10
- Value: 10/10
Oct 16, 2021
Kim M.
The foods was excellent, especially the tomato basil soup. Love the decor! Always friendly, professional staff. It's always a treat to eat at PollyClaire's!
- Overall: 10/10
- Food: 10/10
- Service: 10/10
- Ambience: 10/10
- Value: 10/10
Aug 07, 2021
Jordan V.
Absolutely wonderful
- Overall: 10/10
- Food: 10/10
- Service: 10/10
- Ambience: 10/10
- Value: 10/10
May 08, 2021
Joyce M.
Polly Claire's is our celebration place, and once again the staff, food and ambiance were outstanding! A Chattanooga treasure.
- Overall: 10/10
- Food: 10/10
- Service: 10/10
- Ambience: 10/10
- Value: 10/10
Dec 09, 2020
Renee N.
You are all 10 +++ Thank you for such a delightful meal! Polly Claire's is a place where good food, atmosphere and service come together at the same time, same place!
The food was delectable, the atmosphere so beautiful and relaxing. The service was gold star for excellence! Thank you so much!!
- Overall: 10/10
- Food: 10/10
- Service: 10/10
- Ambience: 10/10
- Value: 10/10
Jun 14, 2020
MARY M.
Had a great time with friends, food was delicious. Royal wedding tea is full of aroma and flavor.
- Overall: 7/10
- Food: 7/10
- Service: 8/10
- Ambience: 10/10
- Value: 4/10
Jul 08, 2020
Melanie C.
I LOVE Polly Claires! The darling decor, delicious tea and fun old home is wonderful. I loved the lobster bisque but the salad was just OK--and the menu items are very expensive for what you get. I would go more often it was better priced
- Overall: 10/10
- Food: 10/10
- Service: 10/10
- Ambience: 10/10
- Value: 10/10
Apr 28, 2021
Susie H.
Very nice time with my mom, my friend and her mom. It was fun spending time together while enjoying such a special place! Food was yummy as always!
- Overall: 10/10
- Food: 10/10
- Service: 10/10
- Ambience: 10/10
- Value: 7/10
Oct 02, 2021
Cari B.
My friend and I had a First Kids coupon that was a $20 valued savings off of the Afternoon Tea for two ($22 per person). Unfortunately they did not include many of the food items from the original tiered Afternoon Tea, hence the $20 savings ($10 per person). When the final bill arrived, it read $22 plus an additional $4.95 for tea per person, on both her bill and mine. I had to mention it to our server and when she returned all she said was, “ok, your bill was fixed”. Polly Claire’s is an experience I look forward to every time I visit. Although I was a bit disappointed on this particular visit, I have decided that it is best on future visits to dine without the use of coupons to receive the full experience.
- Overall: 10/10
- Food: 10/10
- Service: 10/10
- Ambience: 10/10
- Value: 10/10
May 30, 2021
Pam V.
This was the first time back at Polly Claire’s after the Covid outbreak. It was so good to get back and everything about the experience was great!❤️
- Overall: 10/10
- Food: 10/10
- Service: 10/10
- Ambience: 10/10
- Value: 10/10
Nov 24, 2021
Jillian S.
We had a wonderful time treating our young daughters to a fancy day out. It was a charming atmosphere and we can’t wait to return!
- Overall: 10/10
- Food: 10/10
- Service: 10/10
- Ambience: 10/10
- Value: 10/10
Dec 30, 2020
Sharon B.
I loved it! So did my guest. We had the brunch and it was exquisite. I enjoy the groupings on the menu. I would like to have even more of them. Thanks
- Overall: 10/10
- Food: 10/10
- Service: 10/10
- Ambience: 10/10
- Value: 10/10
Sep 17, 2020
Susie H.
My mother and I celebrated our September birthdays together at Polly Claire's. Everything was perfect! The ambiance is always so nice! The tea and food were perfect for our special lunch. We missed the pretty hats, but understand for now during Covid they need to be put away. We always enjoy this beautiful Tea Room! Bethany did a great job taking care of us!
- Overall: 10/10
- Food: 10/10
- Service: 10/10
- Ambience: 10/10
- Value: 10/10
Dec 31, 2020
Connie S.
Great atmosphere. Beautiful Christmas decorations. Helpful server. A great yearly tradition.
- Overall: 10/10
- Food: 10/10
- Service: 10/10
- Ambience: 10/10
- Value: 10/10
Sep 24, 2021
Phil H.
Enjoyed it!!
- Overall: 10/10
- Food: 10/10
- Service: 10/10
- Ambience: 10/10
- Value: 8/10
Jan 01, 2021
Jennifer D.
Melissa was a fabulously attentive server! This was our first visit and we enjoyed the experience immensely. Best shortbread I've tasted. We will visit again
- Overall: 6/10
- Food: 2/10
- Service: 7/10
- Ambience: 10/10
- Value: 3/10
Jun 18, 2020
Sheila B.
Food was gross
- Overall: 10/10
- Food: 10/10
- Service: 10/10
- Ambience: 10/10
- Value: 10/10
Jan 10, 2021
Shirley T.
Polly Claire’s is always a wonderful experience. The atmosphere, staff, food and service are always top notch. Oh, and don’t forget the tea!
- Overall: 10/10
- Food: 10/10
- Service: 10/10
- Ambience: 10/10
- Value: 10/10
Apr 02, 2021
Mary M.
The day was perfect. Able to catch up with a dear friend. Visited and talked for about 2 hours. The whole experience was top notch.
- Overall: 10/10
- Food: 10/10
- Service: 9/10
- Ambience: 10/10
- Value: 8/10
Feb 25, 2021
Rae M.
It is a beautiful setting to enjoy. The food is scrumptious and a return is a must! Thank you
- Overall: 10/10
- Food: 10/10
- Service: 10/10
- Ambience: 10/10
- Value: 10/10
Dec 29, 2020
Eleasha D.
The food was better than expected. Ordered the Colonial Christmas Tea and everything was delicious. Tea selection was huge and was a great pairing to the food. The staff was very friendly as well. Definitely plan on coming back!
- Overall: 10/10
- Food: 9/10
- Service: 10/10
- Ambience: 10/10
- Value: 10/10
May 10, 2020
Josie M.
Food and services are excellent. Looking forward to summer afternoon tea.
- Overall: 10/10
- Food: 10/10
- Service: 10/10
- Ambience: 10/10
- Value: 10/10
Jun 16, 2020
Tangi B.
Amazing experience and worth every penny
- Overall: 10/10
- Food: 10/10
- Service: 10/10
- Ambience: 10/10
- Value: 10/10
Jun 08, 2020
Sandra W.
Excellent service. Quiche was dry but overall everything was great! I'll definately go back
- Overall: 10/10
- Food: 10/10
- Service: 10/10
- Ambience: 10/10
- Value: 8/10
Aug 18, 2021
Kim P.
More carb free choices
- Overall: 10/10
- Food: 10/10
- Service: 10/10
- Ambience: 10/10
- Value: 10/10
Dec 20, 2020
Tiffany M.
Always enjoy our experience at Polly Claire's!
- Overall: 8/10
- Food: 7/10
- Service: 10/10
- Ambience: 10/10
- Value: 8/10
Sep 24, 2021
Marie W.
Egg salad was bland as were deviled eggs. The pimento and cheese was not great.
Fruit tart was missing, substituted by mystery cake which wasn't very good. Condiments were miserly. Service was wonderful.
- Overall: 8/10
- Food: 10/10
- Service: 8/10
- Ambience: 10/10
- Value: 10/10
Jun 19, 2020
Marcia H.
We are both in out 70’s and one of us walking with a cane and seated in very large heavy chairs. Hard to move them and hard to get out of them.
- Overall: 9/10
- Food: 7/10
- Service: 9/10
- Ambience: 9/10
- Value: 8/10
Jan 29, 2022
Amy E.
More food in quantity offered esp on the Afternoon Tea, otherwise wonderful experience & service!
- Overall: 10/10
- Food: 10/10
- Service: 10/10
- Ambience: 10/10
- Value: 10/10
Jul 21, 2021
Tonia A.
We had a wonderful time and can’t wait to return.
- Overall: 10/10
- Food: 10/10
- Service: 10/10
- Ambience: 10/10
- Value: 10/10
Oct 25, 2021
Janis L.
What a beautiful day and amazing experience we all had at Polly Claire’s ! So much history and a rare jewel that Chattanoga has been gifted with! Lovely employee’s who cared and were extremely gracious on all levels! The tea , scones and the chicken salad were exceptional!! We cannot wait to come back and appreciated this extraordinary experience! Please everyone go and see for yourselves! What a blessing!
- Overall: 7/10
- Food: 6/10
- Service: 8/10
- Ambience: 9/10
- Value: 7/10
Nov 14, 2021
Crystal S.
We love Polly Claire's. It is a 2 hr drive for us, so it is a real treat for us to eat there, and one that is usually reserved to celebrate special occasions. Our experience this trip was not as special as it has always been in the past. The servers seemed less experienced and less confident, thus unable to contribute much to the experience. The quality of the food, as well as the portion size of the afternoon tea also seemed compromised. Im.sure rising costs, Covid, staffing issues, etc has impacted Polly Claire's like most businesses, and we still enjoyed our time- but it lacked the luster we typically experience.
- Overall: 8/10
- Food: 8/10
- Service: 8/10
- Ambience: 4/10
- Value: 7/10
Jul 04, 2020
Anne M.
Ambiance was rated lower because of crying baby at next table. Otherwise ambiance rated higher.
- Overall: 10/10
- Food: 10/10
- Service: 10/10
- Ambience: 10/10
- Value: 10/10
Sep 04, 2020
Tiffany T.
We loved everything. The whole experience was better than anticipated: the decor was charming, our server was ready with recommendations, the tea was tasty, and the food was amazing. I already want more lobster bisque! Will be back soon, with more friends!
- Overall: 10/10
- Food: 10/10
- Service: 10/10
- Ambience: 10/10
- Value: 10/10
Sep 30, 2020
Tina M.
It was absolutely a wonderful Tea! The food was delicious the music grand and the atmosphere charming.
While the place settings were Royal Albert, top notch in my book, being a tea aficionado I did noticed the Teacups used were actually coffee cups. The difference being tea cups have a wider bell and are shallower whereas the coffee cups have a smaller bell and are deeper. The only actual teacups were used as decoration on the walls which were part of the charm.
- Overall: 10/10
- Food: 10/10
- Service: 10/10
- Ambience: 10/10
- Value: 10/10
Oct 02, 2021
Gloria S.
We love it !!
- Overall: 10/10
- Food: 10/10
- Service: 10/10
- Ambience: 10/10
- Value: 5/10
Sep 24, 2020
Annette K.
Server was amazing
- Overall: 8/10
- Food: 8/10
- Service: 10/10
- Ambience: 8/10
- Value: 5/10
Jun 24, 2020
Tosha M.
I really enjoy the environment, but I wish it wasn’t so pricy. I was only paying for 1 adult and 2 kids and it still cost $97. I don’t think gratuity should be added to checks when there are only 3 adults at the table and 4 kids.
- Overall: 9/10
- Food: 9/10
- Service: 10/10
- Ambience: 10/10
- Value: 8/10
Jun 16, 2020
Rob B.
Polly Claire's was a great experience. Melissa was a fantastic server who took time to tell us what all the different foods were when she brought them out to us. The food was excellent, the tea was just right, everything was very clean and elegant. It is a little expensive, but we knew that going in. You go for the experience and it was a wonderful way to spend our 25th anniversary.
- Overall: 10/10
- Food: 10/10
- Service: 10/10
- Ambience: 10/10
- Value: 10/10
Dec 27, 2020
Melissa F.
Bethany was excellent!
- Overall: 10/10
- Food: 10/10
- Service: 10/10
- Ambience: 10/10
- Value: 10/10
Jan 03, 2021
Meary B.
It was wonderful!!! I love bringing friends and family for their first experience of having High Tea. So nice to relax and slow down and leave our cares for this wonderful experience.
- Overall: 10/10
- Food: 10/10
- Service: 10/10
- Ambience: 10/10
- Value: 10/10
Aug 22, 2020
Sheri D.
Food was delicious. Atmosphere so charming. Regency Tea service is great for a special occasion.
- Overall: 10/10
- Food: 10/10
- Service: 8/10
- Ambience: 10/10
- Value: 8/10
Apr 07, 2021
Jan P.
Everything was good, but a little slow. There were three of us and we were there two hours. Food was good.
- Overall: 7/10
- Food: 10/10
- Service: 5/10
- Ambience: 9/10
- Value: 9/10
Apr 08, 2021
Beth H.
The good was delicious and beautifully presented. We also really enjoyed the tea. While our waitress was friendly, the service was very slow. We waited almost 10 minutes for her to come to the table after being seated and it was slow throughout our stay. Otherwise it was very nice.
- Overall: 8/10
- Food: 8/10
- Service: 10/10
- Ambience: 10/10
- Value: 8/10
Sep 16, 2021
Beverly S.
My friend and I used a school coupon for afternoon tea. We did not receive all of the "nibblers" which are listed as one of the courses on the menu. So basically we did not receive a fourth of the courses. I don't know if it was because we used a coupon or if it was an oversight or if they have changed their menu items.
- Overall: 10/10
- Food: 10/10
- Service: 10/10
- Ambience: 10/10
- Value: 10/10
Feb 08, 2021
Dave M.
Great service and great food
- Overall: 10/10
- Food: 10/10
- Service: 10/10
- Ambience: 10/10
- Value: 10/10
Oct 12, 2020
Alison S.
It was so fun! Everything was delicious!
- Overall: 10/10
- Food: 10/10
- Service: 10/10
- Ambience: 10/10
- Value: 10/10
Aug 08, 2020
Janis A.
Wonderful as always. Thoroughly enjoyed my birthday celebration! Service was fantastic.
- Overall: 10/10
- Food: 10/10
- Service: 10/10
- Ambience: 10/10
- Value: 10/10
Dec 31, 2020
Robin W.
Our experience at Polly Claire's Tea Room is always very special. The ladies who serve us are very friendly and polite, and the tea room is beautiful! We come from Knoxville to have tea; it is definitely worth the drive.
- Overall: 10/10
- Food: 10/10
- Service: 10/10
- Ambience: 10/10
- Value: 10/10
Nov 06, 2021
Darlene T.
I wish our server would have provided more details on history of location and on the practice/ritual of sharing afternoon tea would have liked more info on the food. Holiday decorations and the location are beautiful and food was very delicious!
- Overall: 10/10
- Food: 9/10
- Service: 10/10
- Ambience: 10/10
- Value: 10/10
Feb 21, 2021
Tosha M.
Everything was great!
- Overall: 10/10
- Food: 10/10
- Service: 10/10
- Ambience: 10/10
- Value: 10/10
Feb 14, 2021
LISA B.
This was our second visit to Polly Claire's. Excellent experience again. A++
- Overall: 10/10
- Food: 10/10
- Service: 10/10
- Ambience: 10/10
- Value: 8/10
May 12, 2020
Laurie W.
Always enjoy coming to Polly Claire’s. Delicious tea and food with great service!
- Overall: 5/10
- Food: 5/10
- Service: 3/10
- Ambience: 8/10
- Value: 6/10
Feb 23, 2022
Stephanie B.
Service was very slow and we were never checked on after being served. I was overcharged for my tea time.
- Overall: 10/10
- Food: 10/10
- Service: 10/10
- Ambience: 10/10
- Value: 10/10
Jan 12, 2022
Tina T.
The service, food and atmosphere was outstanding! The waitress was busy but remained calmed, gave amazing service and was friendly. We had a great time and will definitely be back! We live in Georgia and polly Claire’s is a little over an hour drive for us, but definitely worth it! We will be bringing our other friends back here!
- Overall: 9/10
- Food: 10/10
- Service: 9/10
- Ambience: 10/10
- Value: 9/10
Feb 07, 2021
Chris C.
Had an enjoyable time with me and my daughter for a Valentine's lunch.
- Overall: 10/10
- Food: 10/10
- Service: 10/10
- Ambience: 10/10
- Value: 10/10
Oct 30, 2020
Miriam T.
Katie was so attentive to our 7 year old birthday girl! thank you.
- Overall: 8/10
- Food: 10/10
- Service: 10/10
- Ambience: 10/10
- Value: 7/10
May 13, 2020
Gina H.
Wonderful service. I'm a little confused why the waitress wears one glove but still uses that hand to bring and take things from table. That's no different than just not wearing a glove. Still has germs on gloves.
Beautiful setting, delicious food and plan to come back next Mother's Day!!
- Overall: 10/10
- Food: 10/10
- Service: 10/10
- Ambience: 10/10
- Value: 10/10
Jun 01, 2020
Erin S.
Thoroughly enjoyed our experience. Looking forward to a return visit.
- Overall: 10/10
- Food: 10/10
- Service: 10/10
- Ambience: 10/10
- Value: 10/10
Aug 08, 2021
Exelia P.
All was good
- Overall: 5/10
- Food: 4/10
- Service: 10/10
- Ambience: 9/10
- Value: 3/10
Oct 15, 2020
Janice D.
Our server, Kaitlin, was great. We also met another server in the same dining room who was very pleasant. Both ladies made us feel welcome and valued as customers, so top marks for your servers. The ambiance was nice; everything was spotless; the china was lovely. We arrived exactly at 11:00, and there was one other party in the dining room, so the restaurant was not crowded. Our drink and food orders were taken simultaneously within less than 5 minutes, and our drinks were brought out in a relatively timely manner. Then, we waited and waited and waited for our food. When it finally arrived (after noon), the mashed potatoes on top of my husband's shepherd's pie were cold and the bottom of the dish was extremely hot, so it had to be mixed to even out between the cold and hot. It was not very tasty. My husband also had lobster-bisque soup (which came with the meal for an up charge), and he ordered a scone. Both of these items were fine. I ordered the chicken, pecan, fruit salad. It was a sizable portion and was okay. It would have been better without the chicken, which tasted a little old. Having to wait almost an hour to receive our entrees after getting our drinks meant my tea was stone cold. You have a lovely establishment and friendly, hard-working servers, and I'm sure you have a lot of time and money invested in your business. Please consider working on your menu to produce more flavorful dishes and invest in tea cozies. This is the only tea room I've ever visited that does not have tea cozies. The cost for lunch for two people with tip was over $60. Had it arrived in a timely manner and tasted really good, we would have considered it a good value, but it just wasn't. Also, please talk to your Web people, I received 6 requests to submit comments for this one reservation. Not a big deal, but it might aggravate some people. We'd like to come back, but please accept this review from someone who's visited before and sees a need for tasty food delivered quickly.
- Overall: 10/10
- Food: 10/10
- Service: 10/10
- Ambience: 10/10
- Value: 10/10
Dec 24, 2020
Shelley I.
Very happy with the social distancing. I felt we were safe and we had a great experience.
- Overall: 10/10
- Food: 9/10
- Service: 9/10
- Ambience: 10/10
- Value: 9/10
Dec 29, 2021
Kimberly S.
We had a wonderful time. It is very charming! Service was a bit slow and most of the food was yummy! Tea was delicious and it is served in a big tea pot! :)
- Overall: 9/10
- Food: 8/10
- Service: 8/10
- Ambience: 9/10
- Value: 7/10
Jan 21, 2022
Amy G.
This was our first experience at Polly Claire's. Previously we have enjoyed tea at the English Rose. Polly Claire's has a beautiful, clean, charming, environment. I would say they are perhaps short staffed right now? We got the basic explanation of how to eat a scone, but more time for a few more menu questions would have been appreciated. We will be back again!
- Overall: 10/10
- Food: 10/10
- Service: 10/10
- Ambience: 10/10
- Value: 10/10
Nov 23, 2020
Vallie T.
Everything was amazing, as always (and the egg salad was MUCH improved, which made me sooooo happy). I took my parents for their first time and they look forward to going back. Thanks so much for having such a lovely tea house
- Overall: 10/10
- Food: 10/10
- Service: 10/10
- Ambience: 10/10
- Value: 10/10
Jul 23, 2020
Vallie T.
We had a very enjoyable time, as always. The service was excellent, the tea was delicious, and we had a very relaxing visit. Favorite foods were definitely the cucumber sandwich and the little cheese/bacon tart. The ONLY constructive criticism the two of us have would be a desire for the egg salad to have a little more flavor. Especially with everything else having such distinct flavors, it is just always very bland. A little garlic or even salt would be amazing.
- Overall: 5/10
- Food: 6/10
- Service: 7/10
- Ambience: 8/10
- Value: 4/10
Dec 24, 2021
Linda H.
You advertized a desert you did not have. We wanted to try the figgy pudding. So I chose another desert that was so hard and dry I could not eat it. Very disappointing way to end a meal. It would have been nice if Christmas music had been playing. The meal was "ok" but nothing to tell my friends about. Probably will not be coming back.
- Overall: 10/10
- Food: 10/10
- Service: 10/10
- Ambience: 10/10
- Value: 10/10
Jan 03, 2021
Sandy D.
Great experience!
- Overall: 10/10
- Food: 10/10
- Service: 10/10
- Ambience: 10/10
- Value: 10/10
Jun 30, 2020
Katherine A.
I lived in London, England for many years and believe that the afternoon tea rivals and surpasses tea I gave had at The Ritz, The Savoy Hotel, and Brown’s. Polly Claire’s is excellent value, wonderful food and presentation, and lively wait staff.
- Overall: 10/10
- Food: 10/10
- Service: 10/10
- Ambience: 10/10
- Value: 10/10
Jul 02, 2020
Kay B.
My daughter and I loved everything. Always ready to return.
- Overall: 10/10
- Food: 10/10
- Service: 10/10
- Ambience: 10/10
- Value: 10/10
Oct 01, 2020
Cari B.
Friendly, attentive service! Food was amazing! Beautiful and clean facilities.
- Overall: 10/10
- Food: 10/10
- Service: 10/10
- Ambience: 9/10
- Value: 10/10
Aug 05, 2021
Ginny Y.
Food is always excellent and the tea is delicious. The atmosphere is unlike any other food establishment and the staff are friendly and courteous. Glad to know the tea room is remaining open in the Dent house!!
- Overall: 10/10
- Food: 10/10
- Service: 10/10
- Ambience: 10/10
- Value: 10/10
Dec 02, 2020
Rhonda L.
Our lunch was wonderful.
- Overall: 8/10
- Food: 7/10
- Service: 9/10
- Ambience: 8/10
- Value: 6/10
Jan 20, 2022
Holly F.
The place was lovely. The fireplace was a really nice addition on a cold and windy day. The hats kept our 2 little girls entertained and we all enjoyed trying them on. The cost with only 2 Afternoon Teas and 1 extra scone was $100. We enjoyed it, but my enjoyment was dampened a bit by the bill.
- Overall: 10/10
- Food: 10/10
- Service: 10/10
- Ambience: 10/10
- Value: 10/10
Jul 11, 2020
Janet E.
The staff was very patient while we had a long leisurely lunch.
- Overall: 10/10
- Food: 10/10
- Service: 10/10
- Ambience: 10/10
- Value: 10/10
Jun 15, 2020
Tracie S.
We had a lovely time at Polly Claire's. The service was exceptional. Our server was very attentive and we loved that she was very informative on the way to do things, like breaking the scone, not cutting it. Everything was delicious. The only issue we had were we had quite a few things left off our afternoon tea tiers but it was quickly corrected. We will be back for sure!
- Overall: 10/10
- Food: 10/10
- Service: 10/10
- Ambience: 10/10
- Value: 10/10
Aug 31, 2021
Theodore O.
Really great atmosphere with top notch food and tea!
- Overall: 10/10
- Food: 5/10
- Service: 10/10
- Ambience: 10/10
- Value: 8/10
May 17, 2021
Donna M.
The tea pot had the perfect amount of tea. Delicious! The afternoon tea amount was extremely sparse for the price, but very delicious. The scones are my favorite!
- Overall: 10/10
- Food: 10/10
- Service: 10/10
- Ambience: 10/10
- Value: 10/10
Aug 11, 2020
Dallas C.
I love the Polly Claire’s experience because of how much I love the culture it represents.
- Overall: 10/10
- Food: 10/10
- Service: 10/10
- Ambience: 10/10
- Value: 10/10
Feb 13, 2021
Laura W.
Another enjoyable experience. Makes the drive from Murfreesboro so worth it. Katie took very good care of us. Miss the mimosas
- Overall: 10/10
- Food: 10/10
- Service: 10/10
- Ambience: 10/10
- Value: 10/10
Aug 10, 2021
Donna C.
Polly Claire's is a favorite. My friends and I celebrate Life there - birthdays, weddings, friendships, days that begin in "y" there. The experience of eating there with special ones is priceless!
- Overall: 10/10
- Food: 10/10
- Service: 8/10
- Ambience: 10/10
- Value: 8/10
Apr 08, 2021
Tami P.
Wonderful girls day luncheon! Food was delicious, great service, we will be back soon!
- Overall: 10/10
- Food: 10/10
- Service: 10/10
- Ambience: 10/10
- Value: 10/10
Jul 26, 2021
John M.
First time there and we thoroughly enjoyed the lunch, service and overall experience.
- Overall: 10/10
- Food: 10/10
- Service: 10/10
- Ambience: 10/10
- Value: 10/10
May 11, 2020
Karen M.
As always, we had a wonderful afternoon. The lobster bisque was fantastic. The service was great and our ta perfect.
- Overall: 10/10
- Food: 10/10
- Service: 10/10
- Ambience: 10/10
- Value: 10/10
Jul 28, 2021
Bethany M.
This is such a special place and my daughter's and I loved every moment here!